Intellectual capital and firm performance: evidence from certified firms from the EFQM excellence model
نویسندگان
چکیده
The main purpose of this study is to investigate the impacts intellectual capital (IC) on firm’s performance. Using a sample 336 Czech firms, including 20 certified firms from European Foundation for Quality Management (EFQM) Excellence Model 2015 2019, current employed pooled regression test hypotheses. dummy variable and interaction terms are used relationship between components IC EFQM with firm Most significant results non-certified positively impact findings revealed that quality certificate has positive effect outcomes offer new deeper insight into how each component relates
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ژورنال
عنوان ژورنال: Total quality management & business excellence
سال: 2021
ISSN: ['1478-3363', '1478-3371']
DOI: https://doi.org/10.1080/14783363.2021.1972800